Frequently Asked Questions
If you have any urgent inquiries, please call +65 9820 6699 or drop us an email at [email protected]
Why Should I Choose Gram to do my Videos
Do You Have Any Testimonials From Past Clients?
What is the Typical Video Creation Process?
How Does the Feedback and Revisions Work?
How Long is the Process?
In order to create an animation video that will actually help you to reach your marketing and sales objectives, many steps are involved.
Before we even start on the video, we have to first understand what your company stands for, look at your overarching marketing campaign, and perform our own research on your industry and competitors to understand how you can compete and stand out from them.
What if I Need the Video Urgently?
This would increase the final cost. We do not recommend rushing videos. Videos are a creative solution and it does take time to come up with something effective for you. It is best not to rush if circumstances allow.
What is the Price of Your Animation Video?
We also help you apply grants to help you get up to 70% reimbursement if you are a Singapore company! Find out more about grants here.
For a free consultation, get in touch with us!
What is the Price of Your Live Action Videos?
We also help you apply grants to help you get up to 70% reimbursement if you are a Singapore company! Find out more about grants here.
For a free consultation, get in touch with us!
What If I Want to Make Revisions?
No worries. Revisions are part and parcel of any projects. We are more than happy to help you with revisions and even provide you with a certain number of free revisions (usually 2 rounds) depending on the project size.
Once the free rounds of revisions are over, we will still continue to provide support to you at these rates:
$50 for script changes
$100 for voiceover recordings
$100 per scene change in storyboard
Starting from $100 per scene change in styleboard illustrations
Starting from $200 per scene change in animation
$100 per hour for video editing (cost estimated for you before doing)
$250 per hour for shooting (not including venue and actor fee)
If a change in the script affects the voiceover, storyboard, styleboard, and animation, all of these revisions costs will be added in. A scene happens between cuts & transitions. Revisions includes changing of tone / mood / pacing changes, graphics, animation, transitions, personal design preference, unclear or unspecific instructions, changes in brief, etc.
Each round of revision may take an additional 1-4 working days. To reduce the number of revision rounds, The Client should consolidate all revisions before sending to us. If The Client does not consolidate and send only a few lines of revisions, they have 24 hours to send the revisions that they want. New revisions after 24 hours will go towards the next round of revision as our designers have likely started the work already. For urgent or minor changes, we may still require a minimum of 2 working days to make the change, as we have other ongoing projects, unless express charges are paid for.
Kindly provide visual samples and examples of what you’re looking for to ensure greater mutual understanding.
Gram Pte Ltd reserves the rights to refuse to perform the changes or withhold services while any additional or alternative agreement is being negotiated. An additional invoice will have to be signed by The Client first before the changes are made or if the additional revision fee has not been paid. Additional revision fees have to be paid to us first before we begin on the revision.
How Do We Get Started?
For the payment, we require a 50% upfront payment for projects that’s $4,000 and above. For projects less than $4,000, we require a 75% upfront payment. The payment options are bank transfers, cheque, or Paypal if you’re from overseas.
We offer a free non-obligatory consultation as well to help you get started faster.
Who Owns the Rights to the Video?
What Format is the Video?
We can provide videos in 4K or 60FPS as well if necessary.